Refund Policy

At JPAR Online Shop, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.

Returns

You have 7 days from the date you received your item to request a return.

To be eligible for a return, your item must be:

Unused and in the same condition that you received it
In its original packaging
Accompanied by a receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

Opened or used grooming products
Items purchased on sale or with a discount code
Gift cards

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment within 7–14 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@jparonline.shop.

Shipping Returns

To return your product, please mail it to our address provided upon request. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.